Case study
How BMO streamlined learning to
make L&D a
trusted partner
All it took was a simple shift: bringing learning into the flow of Teams so adoption and efficacy skyrocketed.
> 90% prefer Arist to other learning
> 12% confidence lift for complex topics
Size
•
>50,000
Industry
•
Financial Services
Location
•
Montreal, Quebec
Core impact
•
Rapid skill development
Money saved
•
>$1 million
The story
The client
As a trusted financial institution in a rapidly changing world, BMO needs to keep up with the pace of change while maintaining well built customer and employee trust. With over 50,000 employees, keeping everyone up to speed is no easy task.
The challenge
As BMO continues to grow, people are busier than ever. They have an unprecedented amount of new employees, new managers, and important information that's not communicated. The toughest part? In financial services that includes fighting fraud, preparing for new trends, and even keeping executives on the cutting edge.
The solution and implementation
With Arist, BMO has launched learning programs for onboarding, executive development, future skill building, fraud ops and awareness - all entirely via MS Teams and SMS. Global teams can launch their own programs seamlessly, while the Enterprise learning team can plan initiatives built for scale.
The impact
For employees
BMO employees weren't quiet about their newfound love for learning, with >90% preferring Arist to every other learning tool. The love had some justification, since the average employee could feel far more prepared at work with a 12% confidence lift for complex topics.
For the L&D team
BMO's enterprise learning team was able to support other business units in getting set up with learning rapidly. They saw 5x engagement rates vs. other L&D tools and a 95% completion rate for optional courses.
For the organization
For BMO as a whole, the organization was able to reduce onboarding time and increase competency for employees all over the organization, giving BMO a meaningful competitive edge during a tough time in the financial services industry.
Read the full downloadable case study:
> 90%
prefer Arist to other L&D tools
> 12%
confidence lift for complex topics
5x
engagement rates vs. other L&D tools
Brent Bernier
AVP, Talent, MAPFRE
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