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Product & Sales Training
Onboarding & Organizational Culture

Sales Training Series: Delivering Great Customer Service Template

Customer service starts with practice applied daily in this template

Overview

🤝 “Sales Training Series: Delivering for Great Customer Service” is a 5-lesson course part of our Sales Training Series.

🔎 In this course, learners explore what defines great customer service and how to best provide it. We’ll cover topics like: qualities of great customer service; delivering with confidence, and relationship-building.

📈 By the end of this course, learners will be able to apply the following skills into their work: empathy, diagnostic questioning, relationship-building, cross-functional collaboration, customer appreciation

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