🤝 “Sales Training Series: Delivering for Great Customer Service” is a 5-lesson course part of our Sales Training Series.
🔎 In this course, learners explore what defines great customer service and how to best provide it. We’ll cover topics like: qualities of great customer service; delivering with confidence, and relationship-building.
📈 By the end of this course, learners will be able to apply the following skills into their work: empathy, diagnostic questioning, relationship-building, cross-functional collaboration, customer appreciation
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