Sr. Training Program Manager, Sales Education

Change the future of marketing through owned training initiatives!

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.

The training team is responsible for developing training strategy with the learner in mind, creating and delivering learning experiences through instructor-led sessions, eLearning, videos, and documentation, managing training logistics and tools, and implementing and maintaining robust measurement to continuously improve the effectiveness of training.

We are seeking a training program manager that will own select program(s), conduct an in-depth needs analysis, evaluate and improve existing training offering, identify gaps across all domains (skill and tools, product knowledge, industry and functional expertise), manage existing and develop and deploy new training programs.

The ideal candidate will have experience leading training efforts in a fast-paced, high-energy environment. Specifically, we are looking for a talent development practitioner with experience managing training programs including content, logistics, facilitation, and measurement across multiple modalities and formats. We are looking for a problem solver who is proactive, meticulous, customer-obsessed, and is a strong leader willing to roll up their sleeves no matter how large or small the task is – from managing program logistics to creating content to diving deep into data.


Key job responsibilities
Specific responsibilities include but are not limited to:

• Conduct and maintain needs analysis that uncovers training opportunities.
• Lead end-to-end program management including content management, logistics, communication, delivery and facilitator coordination, analytics and reporting.
• Develop and deliver effective training solutions using a variety of modalities.
• Identify, define, track, and continuously assess the effectiveness of training, and implement suggestions for improvement across assigned programs.
• Build relationships and collaborate with cross-functional business partners (Sales, Marketing, Product, HR) globally, to uncover and support learning priorities.
• Proactively drive change and continuous improvement in support of the business goals.

A day in the life
There is no typical day in the life for this role, but over the course of a year your time distribution will look something like this: 25% L&D Business Partner, 25% "Wedding Planner" (lots of moving pieces!), 25% Trainer/Facilitator and 25% Learning Analyst.

BASIC QUALIFICATIONS

• 6+ years of professional non-internship marketing experience
• Experience building, executing and scaling cross-functional marketing programs
• Experience using data and metrics to measure impact and determine improvements
• Experience using Microsoft Excel to manipulate and analyze data
• Experience presenting metrics and progress to goal to senior leadership
  

• 3+ years building, executing and scaling training programs within global organizations
• 2+ years using Learning Management Systems
• Well versed in adult learning theory and able to evaluate learning effectiveness and impact.

PREFERRED QUALIFICATIONS

• Experience in the digital advertising space.
• Master’s degree in Adult Learning, Training & Development or a related field.

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