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Learning Business Partner

Date posted: 
June 7, 2022
Salary Range: 
San Francisco
What Makes This Role Special: 

This crossfunctional role will help shape onboarding for all Doordash employees!

Full Job Description: 
About the Team

As the Global Learning and Development Team continues to grow, we are hiring a Learning Business Partner to help us scale and shape our future. This is a unique opportunity to drive impact at DoorDash where our focus is on achieving global scale, enabling new lines of business, and serving new employee segments.

The Global Learning and Development Team at DoorDash is a cross functional team of 21 who leads DoorDash University. Throughout the year, the Global Learning and Development Team designs, develops and delivers high, ROI learning and development solutions and programs to maximize business impact. As a member of the Global Learning and Development Team, the Learning Business Partner will be joining an agile, world class team with a strong bias for action that is focused on scaling learning to support all DoorDash employees in creating career-defining work.

About the Role

As the Learning Business Partner, you will elevate, lead and deliver DoorDash’s global corporate employee onboarding program. You will work closely with business stakeholders, cross functional partners and external vendors to execute an enterprise strategy that supports the 90-day onboarding experience for all corporate employees in DoorDash's flexible working environment. Based on your skill set and interests, you will also have an opportunity to learn new skills and to help drive strategic projects.

You will report to the Senior Manager, Talent Development on our Global Learning and Development Team in our Talent Management and Total Rewards organization. While our offices are open, we expect this role to be hybrid and based in San Francisco with some occasional travel.

You’re excited about this opportunity because you will…
  • Be the primary owner of DoorDash’s employee onboarding program by designing, developing, and delivering [ie. facilitating, evaluating and scaling] an enterprise onboarding strategy to support the onboarding experience of all DoorDash employees.
  • Partner closely with business leaders, cross functional team members and stakeholders to iterate on the vision, strategy, roadmap and success metrics for onboarding at DoorDash.
  • Conduct a business needs analysis for onboarding and then, design, develop and deliver blended learning solutions that address those gaps.
  • Serve as a strategic and trusted advisor to the Senior Manager, Talent Development, Director of Global Learning and Development, Director of Talent Management, Director of DEI, business leaders and cross functional partners about onboarding.
  • Use data, analytics and anecdotes to develop insights, evaluate success and drive decisions.
  • Develop, coach and mentor others on the Global Learning and Development Team by fostering psychological safety where every team member can contribute and be their best selves.
We’re excited about you because you [have/a/are]…
  • Proven track record of building, driving and scaling onboarding and learning solutions.
  • Lead with curiosity, are passionate about learning and you strongly believe that a successful Global Learning and Development strategy includes the advancement and upward mobility of women, nonbinary and underrepresented employees.
  • Strong communication [written and verbal], listening and stakeholder management skills; you pride yourself on being an effective communicator and building strong relationships that serve as one of the foundations of your leadership.
  • Enjoy change management and adapting to an evolving business while staying focused on the anchors of your onboarding strategy.
  • Excited about and available to travel domestically and internationally at least 10% of your time. Travel needs may shift as the Global Learning and Development Team grows.
  • 6+ years of experience in designing, developing, and delivering onboarding and learning solutions that are intricately connected to business needs; coaching, DEI and topical learning certifications are a plus.
About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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