JMD Solutions (company name changed for privacy) is a large software and hardware solutions company based on the West Coast. They have nearly 15,000 employees, mainly comprised of engineers, marketers, salespeople, and administrators.
Every few months, JMD will release a new product or feature. While their engineering team is top of the line, a lot of these new features go relatively unnoticed. The company invests millions in developing new video-based trainings and demos around these products each year for their sales representatives.
Getting each representative to take the new training, and stay up to date with new products, can also be a job on its own. Sales reps are constantly on the move, and don’t have time for long form video-based courses.
The worst part? Although each course is well made, it’s only relevant until the next feature comes out.
With Arist, JMD’s sales teams can deploy relevant trainings fast. New features launch each week, and a new training via text message can be made by a single employee in just 8 hours.
Hearing a lot of different opinions from clients? Need to change trainings as new features launch? No problem. With Arist, change content in just a few clicks, and anyone on the course will see the new changes that day.
By using Arist to meet sales representatives on SMS, WhatsApp, and FB Messenger, JMD made sure busy representatives around the globe can stay on top of new products and features. Using Arist, JMD made their training accessible to everyone, everywhere.